Delivery

Dispatch days: Tuesday & Wednesday

Delivery window: Thursday, 8:00 AM – 8:00 PM

Order by Monday for same-week delivery

Final cut-off: Wednesday at 9:00 AM

Orders placed after the cut-off may arrive the following week.

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Delivery Requirements

Someone must be available to receive the parcel.

We do not leave parcels with neighbours unless instructed.

Use the checkout notes to:

Provide delivery directions

Add an alternate or work address

Include a mobile number and email for tracking updates.

If your delivery is delayed, please let us know and we will follow up with the courier.

Note: Remote or rural areas, including the Scottish Highlands, may require up to 2 days for delivery.

Sending a gift? Confirm the address with the recipient in advance.

Specific delivery date? Add it in your order notes so we can schedule accordingly.

Collection 
(Weds & Fri, 9:30 AM – 3:00 PM) 

To collect your order from our East Dulwich unit, please email orders@capocaccia.co.uk with your preferred date and time. We’ll confirm your collection details via email.

Unit 10
Tyrrell Industrial Estate
Tyrrell Road
London
SE22 9NA

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Packaging

All items are packed in cardboard boxes with shredded paper. During warm weather, we include ice packs (non-refrigerated delivery).

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Disclaimer

If a delivery cannot be completed within 48 hours, or during warmer periods, we may postpone or cancel temperature-sensitive orders. You will be contacted to arrange an alternative or receive a refund.

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Returns

We do not accept returns for perishable goods. Exceptions include:

• Pasta
• Bread
• Olive oil

If there is a quality issue, please contact us with photos and a brief description of the issue within 48 hours of your delivery arriving so we can assist you.  

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UK Delivery Charges

Local Collection: Free

Next Day Delivery: £6.95 for orders under £100

Free Delivery: on orders over £100

For the Scottish Highlands, Northern Ireland, offshore UK, or Channel Islands, contact us for a quote.